Frequently Asked Questions
What payment methods do you accept?
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), Apple Pay, Google Pay, and more depending on your region.
Do you ship internationally?
Do you ship internationally?
Yes! We offer worldwide shipping. Shipping times and costs may vary depending on your location.
How long does shipping take?
How long does shipping take?
Shipping times depend on your location and the shipping method chosen at checkout. Typically:
USA: 4–7 business days
Canada: 7–12 business days
International: 10–20 business days
How can I track my order?
How can I track my order?
Once your order is shipped, you’ll receive a confirmation email with a tracking number and a link to track your package.
What is your return policy?
What is your return policy?
We offer a 14-day return policy from the delivery date. Items must be unused, in original packaging. Contact our support team to initiate a return.
What if my item arrives damaged or defective?
What if my item arrives damaged or defective?
We’re so sorry! Please contact us within 48 hours of receiving your item with photos of the damage, and we’ll send a replacement or refund your purchase.
Can I cancel or modify my order?
Can I cancel or modify my order?
Orders can be modified or cancelled within 12 hours of purchase. After that, we may not be able to make changes as the order is already in processing.
Do you offer discounts or promo codes?
Do you offer discounts or promo codes?
Yes! Subscribe to our newsletter or follow us on social media to receive exclusive discounts and promotions.
Is my payment information secure?
Is my payment information secure?
Absolutely. Our website uses SSL encryption and trusted payment gateways to ensure your data is fully protected.
How can I contact customer support?
How can I contact customer support?
You can reach us anytime at [your support email] or via our contact form. Our team typically responds within 24–48 hours.